Telus customer service Things To Know Before You Buy
Telus customer service Things To Know Before You Buy
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I've had troubles While using the Tech Support for the home Internet too so hard we spent around an hour or so working with a problem. I’ve been obtaining for months and months.
Individuals brokers Operating towards Telus Positive aspects, in lieu of holding the old faithful customers they make them disappear to look for other company
• A buddy who can also be a Telus customer showed me his strategy details, and he is obtaining a similar prepare for noticeably much less with no need to get units, which contradicts what Abdul advised me.
00 extra per month. Although my contract claims promo price is for 2 yrs my bill suggests it is one particular year. Right after paying an afternoon today seeking to get help, once the third individual I spoke they explained they can take a look at it and simply call me again. I did not receive a phone back with answers. This is completely unacceptable. I regret signing up with Telus and will inform Absolutely everyone I am aware to hardly ever enroll with them. Away from curiosity I referred to as Shaw and instantly experienced the call answered and the person I spoke with was obvious and articulate. Experience trapped in a agreement and in the mercy of an enormous program which has no assist for its customers.
How can I discover that individual. I feel I am going right into a new billing cycle And that i are already operating in circles for months
• In my dialogue with Juan from your loyalty staff, I was falsely accused of currently being discriminatory After i referenced A further department, which was really offensive and uncalled for. Juan later apologized, stating that the working experience was completely unacceptable.
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• Once i identified as to make clear, Eunice through the BCX Wi-fi Car staff told me that the discounts were utilized. Nevertheless, she copied and pasted Abdul’s notes, which didn't make clear the lower price specifics.
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Thanks to your awareness to this matter. I look ahead to a prompt and satisfactory resolution.
I would like a get in touch with from a person who has some determination building ability on how I can shut my accounts and become completed with Telus.
Right this moment my mobile phone stopped connecting on the telus community. As a result it has taken me a 45 to sift in the ai gate keepers prompt's just to speak to a true individual, all although telus ai attempts all the things to not let me to speak to a true particular person.
I had some insignificant difficulties but I had Definitely no clue how to repair them. Then, my co-worker advised me of the service. Your employees were very patient and handy! Due to all of these!
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